酒店前台是旅行英语里最容易卡壳的场景：句子不长，但一旦说错，可能影响房型、押金甚至退房时间。下面按办理顺序整理常用表达。
办理入住
最常用的一句是 I have a reservation under the name Wang.（我用王这个名字订了房。）比 I booked a room 更准确，因为前台是按姓名查订单的。递上证件时说 Here is my passport. 即可，不需要复杂句式。
常见追问是 Could I see your ID and a credit card for incidentals?（可以看一下证件和用于押金的信用卡吗？）incidentals 指杂费押金，听不懂时可以直接问 Is this a deposit? 确认金额与退还方式。
提要求与改房型
想要高楼层：Could I have a room on a higher floor? 想要安静的房间：Could I get a room away from the elevator? 需要加床：Could we have an extra bed? 这些请求用 Could I / Could we 开头，语气比 I want 更自然。
如果房间不合适，说 The room is a bit noisy. Is it possible to change rooms? 比直接说 I don't like it 更容易得到配合。前台通常会先看空房，再决定是否加价。
退房与延时
延时退房：Could I have a late checkout until 2 p.m.? 是否收费要问清楚：Is there an extra charge? 寄存行李：Could you keep my luggage until this afternoon? 叫车：Could you call a taxi for me?
最后核对账单时看三项：房费、押金退还、迷你吧消费。有疑问当场问 What is this charge for?，离店后再追就麻烦了。
退房与延住
退房时说 I'd like to check out 即可，前台会问 Did you use the minibar? 如实回答。需要延住时提前一天问 Could I extend my stay for one more night? 并确认房价是否变化。行李可以寄存：Could you keep my luggage until this afternoon? 拿到行李牌后记下编号，取件时出示即可。
入住时若房间有问题，比如空调不制冷或隔壁太吵，直接说 The air conditioning isn't working 或 Could I change to a quieter room? 前台通常会安排维修或换房。沟通时说明具体现象和时间，比笼统说 not good 更有效。